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Overflo
Home Concept Work Services Testimonials Contact

hello@overflodigital.co.uk

07918 667 703

Let's Chat

Terms and Conditions

These terms and conditions ("Terms") govern your use of the Overflo Digital website and services. Please read these Terms carefully before using our website or engaging our services.

By accessing or using our website, or by engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Introduction

1.1 These Terms are between you and Overflo Digital Ltd ("we", "us", "our"), a company registered in England and Wales under company number 16193837.

1.2 We operate the website www.overflodigital.co.uk and provide digital marketing, web development, design, and related services as described on our website.

1.3 "Overflo" is a trading name of Overflo Digital Ltd.

2. Use of Our Website

2.1 You may access most areas of our website without registering your details with us. Certain areas may be accessible only to those who have registered.

2.2 You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.

2.3 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.

3. Intellectual Property Rights

3.1 All intellectual property rights in our website and the material published on it belong to us or our licensors. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

3.2 You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

3.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

3.4 Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

4. Our Services

4.1 All services provided by us are subject to a separate written agreement which details the scope, deliverables, timelines, fees, and other relevant terms.

4.2 Before commencing any work, we will provide you with a proposal outlining the services to be provided, the fees for such services, and the payment schedule.

4.3 We reserve the right to decline any request for our services at our discretion.

5. Client Obligations

5.1 When engaging our services, you agree to:

  • Provide us with all necessary information, materials, access and approvals required for us to perform the services
  • Provide feedback and approvals in a timely manner
  • Pay all fees in accordance with the agreed payment schedule
  • Use our deliverables in accordance with these Terms and any specific terms in our service agreement

6. Fees and Payment

6.1 All fees will be as specified in our proposal or service agreement.

6.2 Unless otherwise stated, all fees are exclusive of VAT, which will be added at the current rate if applicable.

6.3 Payment terms are as specified in our service agreement, typically involving an upfront deposit and milestone payments.

6.4 If you fail to make any payment due to us by the due date for payment, we may charge interest on the overdue amount at the rate of 4% per annum above the Bank of England's base rate from time to time. This interest shall accrue on a daily basis from the due date until actual payment of the overdue amount.

7. Project Changes

7.1 If you request changes to the scope of the services after the service agreement has been signed, we will evaluate whether such changes can be accommodated and any impact on fees and timelines.

7.2 We reserve the right to charge additional fees for changes to the scope of the services.

7.3 All changes must be agreed in writing before implementation.

8. Cancellation and Termination

8.1 If you wish to cancel services after a service agreement has been signed, cancellation fees may apply as specified in the service agreement.

8.2 We may terminate services if you breach these Terms or the service agreement, including failure to make payments when due.

8.3 Upon termination, you must pay for all services provided up to the date of termination, plus any applicable cancellation fees.

9. Delivery and Approval

9.1 We will deliver the services according to the timelines specified in the service agreement, subject to you meeting your obligations under these Terms and the service agreement.

9.2 You will have an opportunity to review and approve deliverables as specified in the service agreement.

9.3 Once final approval is given, any further changes may be subject to additional fees.

10. Client Content and Materials

10.1 You warrant that any content or materials you provide to us for use in providing the services:

  • Are owned by you or that you have permission to use them
  • Do not infringe any intellectual property rights or other rights of any third party
  • Comply with all applicable laws and regulations
  • Are not defamatory, offensive, or otherwise inappropriate

10.2 You will indemnify us against any claims, damages, costs, liabilities and expenses arising from your breach of this warranty.

11. Ownership and Licensing

11.1 Upon full payment of all fees, you will own the final deliverables as specified in the service agreement, subject to the following:

  • We retain ownership of all preliminary designs and concepts not selected for final delivery
  • We retain ownership of all our pre-existing intellectual property
  • For third-party materials (such as stock images or fonts), the rights granted are subject to the terms of the applicable third-party licences

11.2 We reserve the right to display and link to your completed project as part of our portfolio and to write about the project on websites, in magazine articles and in books about design.

12. Warranties and Limitation of Liability

12.1 We warrant that we will provide the services with reasonable care and skill.

12.2 We do not warrant that our services will meet your specific requirements unless these have been expressly set out in the service agreement.

12.3 We do not warrant that websites we develop will be uninterrupted or error-free.

12.4 To the maximum extent permitted by law, we exclude all implied warranties, conditions or other terms that may apply to our website or services.

12.5 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or services.

12.6 Our maximum aggregate liability to you for any cause whatsoever shall be limited to the total fees paid by you for the services giving rise to the claim.

12.7 Nothing in these Terms shall limit or exclude our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited by English law

13. Confidentiality

13.1 Each party agrees to maintain the confidentiality of the other party's confidential information and not to disclose it to any third party without the prior written consent of the other party.

13.2 This obligation does not apply to information that:

  • Is or becomes publicly known through no fault of the receiving party
  • Is lawfully received from a third party without restriction
  • Is required to be disclosed by law, regulation or court order

14. Data Protection

14.1 We will only use your personal information as set out in our Privacy Policy.

15. Force Majeure

15.1 We will not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause that is beyond our reasonable control.

16. General

16.1 These Terms, together with our service agreement and Privacy Policy, constitute the entire agreement between you and us and supersede all previous agreements between you and us relating to its subject matter.

16.2 We may update these Terms from time to time. The date of the most recent revision will appear at the bottom of this page. If we make material changes to these Terms, we will notify you by email or by placing a prominent notice on our website.

16.3 If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

16.4 These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Company Information

Overflo is a trading name of Overflo Digital Ltd
Company Number: 16193837
Registered in England and Wales

Contact: hello@overflodigital.co.uk
Data Protection: dpa@overflodigital.co.uk

Last updated: 26 March 2025

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Terms and Conditions

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Company Number 16193837

Registered in England and Wales